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After placing a pickup request it can sometimes take a few minutes to find a driver, as it is scanning for all drivers in the area. Please do not close out of the app and restart until you are given a “no drivers in the area” message. Then you can replace the order again.
When placing an order please provide as much information as possible, including the name for pickup (if necessary at pickup location), size of package, name of establishment, and any other information you feel can help the driver reach your package pickup easily.
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