Last Updated: December 14, 2020 

  1. Who We Are

Getchya, LLC (“Getchya”) was founded in 2020 is a services; it is a technology company that maintains a digital platform intended to connect third party Delivery Contractors with potential customers.  Getchya provides a technology platform (“Platform”) and Website located at www.getchya.app (“Website”) to bring third party Delivery Contractors to you (the “Services”) and make your life a little easier.  

Getchya is sensitive to privacy issues, and it is important to us to protect the information provided to us.  Please read the Getchya Privacy Policy, which is incorporated by reference into Getchya’s Terms and Conditions, to understand the privacy practices of Getchya that apply to this Website or Platform. Getchya provides this privacy policy to inform you about our online information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can correct or change such information. 

“Personal Information” is any information relating to an identified or identifiable natural person (“Individual”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. 

  1. Personal Information We Process 

We collect Personal Information that (a) you actively submit to us as a customer, (b) you actively submit to us in your interaction with the Website or Platform, (c) is collected automatically through your interaction with the Website or Platform, and (d) is collected through your interaction with third-party services. 

(a) Actively Submitted Data as a Customer.  We collect Personal Information from you, including contact information, such as your name, email address, phone number, and delivery information, such as the “deliver-to” name and address, when you order Services on this Platform. We use a third-party service provider to process your payment information and confirm payment as part of the check-out process. We will be unable to process your order if we do not receive this information. We also use third-party service providers or independent contractors to fulfill your order for Services who will contact you by telephone, text message, and/or through the Platform, to advise you when your order will be delivered.      

(b) Actively submitted data through Platform interaction. We collect Personal Information from you including contact information, such as your name, phone number and email address when you request information about our Services, make inquiries, request assistance from our customer service team, or sign up for our newsletters and promotions, or otherwise communicate with us.  We collect Personal Information, including but not limited to, name, phone number, address, email address, vehicle number, driver’s license number, insurance declaration pages, or vehicle registration if you register on this Platform to be a driver.    

(c) Information Collected Automatically.  We may collect certain information automatically when you interact with the Website or Platform.  This information may include your Internet Protocol (“IP”) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising identifiers, and other unique device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Website or Platform. We may use cookies, pixel tags, local storage, and other technologies to automatically collect information through the Services.

Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Website or Platform may not work properly.  A pixel tag (also known as a web beacon) is a piece of code embedded on the Website or Platform that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.

(d) Information collected through interaction with third-party services. Your personal information may be collected through your interaction with third-party services. For example, our Website may include social media features such as the Facebook “Like” button, and Twitter (that might include widgets such as the share this button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third-party or are hosted directly on our Website or Platform. Some additional examples include, but may not be limited to: (1) our use of a third-party payment processor, who collects your payment information as part of the check-out process; (2) our use of a third party service provider that will send a verification code to our customers via text message to confirm a customer’s order; and (3) our use of a third party service provider that will run a background check on potential drivers who register to be a driver on the Platform. The collection of your Personal Information by these third-party service providers is governed by the privacy policy of the company providing the service, which service is clearly indicated when using specific Website or Platform features. Please note we may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on our Website or Platform and to develop Website or Platform content. This analytics data is not tied to any Personal Information. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.  We may engage the services of Twilio, Stripe, the Google Cloud Platform, Mapkit, Amazon Web Services, or GoodHire.

  1. Purposes for Processing Personal Information  

We use your information for a variety of business purposes, including, but not limited, to:  

(a) Fulfil our contract with you. 

  • Process your order;
  • Process payment information to facilitate your delivery order on your behalf;
  • Communicate with you about your order.

(b) Operate our business pursuant to our legitimate interest. 

  • Improving, upgrading or enhancing our Website, Platform and our products;
  • Developing new products and services;
  • Communicating information such as new products and promotions, including information for marketing purposes and surveys; 
  • Communicate information to you about a purchased product, including information related to product quality and safety;
  • Measuring consumer response to our Platform and Website;
  • Perform background checks on those persons registering on this Platform to be a driver for Getchya;
  • Ensuring internal quality control; and
  • Security monitoring.

(c) Comply with our legal obligations and protect your vital interest.

  • Comply with applicable laws;
  • Exercise legal rights;
  • Meet tax and other regulatory requirements;  
  • Protect your vital interest; and 
  • We may also use your personal data for internal purposes, including auditing, data analysis, system troubleshooting, and research. 

(d) Use of De-identified and Aggregated Information. We may use Personal Information and other data about you to create de-identified and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services, or other analyses we create.

  1. Sharing Your Personal Information with Third Parties 

We may share your personal data in the following circumstances:  

(a) Service Providers. We may share information we collect about you with third-party service providers to perform tasks on our behalf. The types of service providers (processors) to whom we entrust Personal Information include: (i) IT and related services; (ii) information and services you have requested; (iii) payment processing; (iv) those service providers fulfilling orders for services sold on this Platform including, but not limited to, delivery drivers; (v) customer service providers; and (vii) a service provider to perform a background check on potential drivers; and (viii) vendors to support our Platform and the Services we offer.

(b) Business Partners. We may provide Personal Information to business partners with whom we jointly offer products or services.  In such cases, our business partner’s name will appear along with ours.  

(d) Marketing Partners.  We may share personal information with third-party marketing or advertising partners for the purpose of delivering targeted advertisements to you, also referred to as “interest-based advertising.” You have an option to block targeted advertising through your browser settings and through Google. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/  and www.aboutads.info/choices/. You can also choose not to be included in Google Analytics here.

(e) Disclosures to Protect Us or Others (e.g., As Required by Law and Similar Disclosures). We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) respond to your requests; (iii) protect yours’, ours’ or others’ rights, property, or safety; (iv) to enforce Getchya’s policies or contracts; (v) to collect amounts owed to Getchya; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable.

In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Website or Platform. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.

(f) Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. Should such an event occur, Getchya will endeavour to direct the transferee to use Personal Information in a manner that is consistent with the Privacy Policy in effect at the time such Personal Information was collected.

(g) Regulatory Bodies, Public Authorities and Law Enforcement. We may access and disclose your Personal Information to regulatory bodies if we have a good-faith belief that doing so is required under regulation.  This may include submitting Personal Information required by tax authorities. We may disclose your Personal Information in response to lawful requests by public authorities or law enforcement, including to meet national security or law enforcement requirements. 

(h) Other Disclosures. We may also disclose your Personal Information to exercise or defend legal rights; to take precautions against liability; to protect the rights, property, or safety of the resource, or any individual, or of the general public; to maintain and protect the security and integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive or unlawful uses; or to investigate and defend ourselves against third-party claims or allegations. Disclosures may be made to courts of law, attorneys and law enforcement or other relevant third parties in order to meet these purposes.

  1. Data Transfers

All Personal Information sent or collected via or by Getchya may be stored anywhere in the world, including but not limited to, in the United States, in the cloud, our servers, the servers, or the servers of our service providers.  Your Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request. If Personal Information is transferred outside of the United States of America, we will ensure that adequate protections are implemented such as implementing Standard Data Protection Clauses. 

  1. Personal Information Rights

In certain jurisdictions, individuals have rights in relations to Personal Information. For all individuals, where you are receiving communication from us of a marketing nature, we provide the ability for you to unsubscribe at the end of the email. You may also contact us directly to exercise your right to object to marketing communication or to exercise other rights. In addition, where Personal Information is collected for general business operations and that Personal Information is not required for regulatory or legal purposes or the like, we offer you a choice to limit the use and disclosure of your Personal Information. Our contact details are provided at the end of this Privacy Policy.

You may also contact us with your Personal Information inquiries or for assistance in modifying or updating your Personal Information and to exercise your rights regarding your Personal Information. Our contact details are provided at the end of this Privacy Policy.

  1. Storage of Personal Information

Personal Information is processed and stored at various locations including on servers located in the United States of America and throughout the world. 

  1. Data Retention

We retain the Personal Information we collect for a reasonable period of time to fulfil the processing purposes mentioned above. Personal Information is then archived for time periods required or necessitated by law or legal considerations. When archival is no longer required, Personal Information is deleted from our records. If you wish to request a deletion of your Personal Information, please contact us. Our contact details are provided at the end of this Privacy Policy. 

We retain Personal Information that we are required to retain in order to meet our regulatory obligations including tax records and transaction history.  We regularly review our retention policy to ensure compliance with our obligations under data protection laws and other regulatory requirements.  We regularly audit our databases and archived information to ensure that Personal Information is only stored and archived in alignment with our retention policy.

  1. Security of Your Information

Getchya uses technical and organizational measures to protect the Personal Information that we store, transmit, or otherwise process against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.  We regularly consider appropriate new security technology and methods as we maintain and develop our software and systems. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By using the Website or Platform or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website or Platform. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Website or sending an e-mail to you. Depending on where you live, you may have a legal right to receive this notice in writing.

  1. Children’s Information 

The Getchya Website or Platform is not directed to children under 18 (or other ages as required by local law) and we do not knowingly collect Personal Information from children. Children under the age of 18 that wish to use our Services, must first have their parent contact at us (information below) and provide a verifiable parental consent form.   If you learn that your child has provided us with Personal Information without your consent, you may contact us as set forth below.  If we learn that we have collected any Personal Information in violation of applicable law, we will promptly take steps to delete such information and cancel any order for Services placed by the child. 

  1. Effective Date and Amendments

This document is effective as of the date indicated at the top of this Privacy Policy under “Last Updated”. This document may be amended from time to time.

  1. Contact Information

Inquiries may be made to:

Getchya, LLC 

Address: 2700 S Commerce Parkway, Fort Lauderdale, FL, 33316

Phone: 954-604-0939

Email address: mail@getchya.app

© Getchya.app – 2021 – We are happy to serve all your delivery needs